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Voice Over IP systems

As part of a unified communications system Halchax IT Solutions are able to supply and configure on-site PBX (private branch exchange) systems which will allow phones within the company to call each other, or connect to other telephone services (such as making external phone calls).

Voice over IP (VoIP) systems supplied by Halchax IT Solutions come in many different forms, tailored to suit the needs of the customer and can be configured to make external calls through the standard phone system, via a VoIP service provider, or both.

VoIP phone systems are far from a 'one-size fits all' product, but whether you a running an answering system for 1 user, or an entire call centre, Halchax IT Solutions can supply the right package - hardware and wiring through to softphones (software on a computer allowing it to be used as a phone) and configuration.

A short list of some of the features a Halchax configured PBX can include is:

  • Call recording
  • Voicemail
  • Call parking
  • Call detail record
  • SIP and IAX support
  • Multiple trunk support
  • Callback support
  • Ring groups
  • Paging and intercom
  • Fax
  • CRM

So if you are interested in a phonesystem which makes use of the latest and most economical technologies please contact Halchax to arrange a free, no obligation consultation.